Privacy Policy for DC Medical Solutions

At DC Medical Solutions ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website at

www.dcmedicalsolutions.com

(the "Site") or engage with our services. By accessing our Site or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information when you use our Site or services, including:

1.1. Personal Information:

This refers to information that identifies you personally, such as:

Name

Contact information (e.g., email address, phone number)

Billing information (e.g., credit card details)

Medical history and health information

Insurance details

1.2. Non-Personal Information:


This includes data that does not directly identify you, such as:


IP addresses

● Browser type

● Device type

● Cookies and web beacons

● Usage data (e.g., pages visited, time spent on the Site)


2. How We Use Your Information

We use the information collected from you for the following purposes:

To provide healthcare services: We use personal health information to deliver concierge medical services tailored to your needs.

To communicate with you: We may use your contact details to provide updates about appointments, health information, or services.

For billing purposes: We use billing information to process payments for services rendered
To improve our services: Non-personal information helps us enhance the performance and user experience of our Site.

For marketing and promotional purposes: We may send you newsletters or promotional offers, but you can opt-out at any time.

To comply with legal obligations: We may use your information to comply with applicable healthcare laws or other legal requirements


3. Sharing and Disclosure of Information.


We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:


With healthcare professionals: To ensure proper diagnosis, treatment, or service delivery.

With service providers: We may share information with third-party vendors or partners who help us provide or improve our services (e.g., payment processors, IT service providers).

For legal reasons: We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.

In case of a business transfer: If DC Medical Solutions undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction.

With your consent for SMS communications: If you provide explicit consent for SMS outreach, your contact information will not be shared or used for marketing purposes outside of DC Medical Solutions.


4. Data Security


We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure access protocols.


However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


5. Your Choices and Rights


You have certain rights regarding your personal information, including:


● Access: You can request a copy of the personal information we hold about you.

● Correction: You can ask us to correct or update inaccurate information.

● Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

● Opt-out of marketing: You may opt out of receiving marketing communications from us by following the instructions in those emails or contacting us directly.


To exercise any of these rights, please contact us at [insert contact email]


6. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how visitors interact with our Site and improve its functionality. You can adjust your browser settings to refuse cookies, but this may limit some features of the Site.


7. Links to Third-Party Sites


Our Site may contain links to external websites or services that are not operated by us. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy


Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information as quickly as possible.


9. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on our Site with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


10. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


DC Medical Solutions
227 N Loop, 1604 E Frontage Rd, Ste 150 San Antonio, TX 78232
Email: info@dcmedicalsolutions.com


By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.